Responsible Gaming — Play Smart, Stay in Control

Gambling Should Always Be Fun

At 7c7bd, we believe that online gaming is at its best when it is approached as a leisure activity — a source of excitement for the cricket season, a way to enjoy live casino action during Eid, or a few rounds of slots to unwind after a long day in Dhaka or Chittagong. Responsible gaming means knowing your limits, playing within your means, and treating every session as entertainment rather than a way to make money.

7c7bd provides a range of tools and resources to support responsible gaming across Bangladesh. Whether you want to set a daily deposit limit to stay on budget, take a short break from the Platform, or permanently exclude your account, our team is ready to assist. If at any point you feel that gambling is no longer fun and is affecting your finances, relationships, or mental wellbeing, please use the tools on this page or contact 7c7bd support immediately.

Age Restriction — 21+ Only

7c7bd is strictly an adults-only platform. All players must be aged 21 years or older to register an account, make a deposit, or participate in any game, promotion, or sporting event on the Platform. This age restriction applies to all Bangladesh players regardless of the payment method used, the game category accessed, or the device used to connect to 7c7bd.

During the account verification (KYC) process, 7c7bd will request a copy of a government-issued identification document to confirm your age and identity. Accounts found to belong to players under 21 years of age will be permanently closed without notice, and any funds remaining in the account will be handled in accordance with our Terms and Conditions. If you believe a person under 21 has opened an account on 7c7bd, please contact our support team immediately at [email protected].

Our Responsible Gaming Tools

7c7bd provides the following player protection tools directly through your account. To activate any of these tools, contact our support team at [email protected] with the subject line "Responsible Gaming Request" and clearly state which tool you would like to apply, along with your registered mobile number.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, education, or background. It often develops gradually and can be difficult to recognise in yourself. The following warning signs may indicate that your gambling is no longer recreational and that you may benefit from support.

• Spending more money on gambling than you originally planned, and finding it hard to stop once you start a session.
• Using money earmarked for essential expenses — rent, household bills, school fees, or food — to fund gambling on 7c7bd or elsewhere.
• Borrowing money from friends, family, or informal lenders in Dhaka, Sylhet, Khulna, or elsewhere specifically to place bets or continue playing.
• Feeling restless, irritable, or anxious when not gambling, or when attempting to cut back on your gaming activity.
• Lying to family members or close friends about how much time or money you spend on 7c7bd or other gambling platforms.
• Chasing losses — continuing to play or increasing your bets in an attempt to recover money you have already lost in a previous session.
• Neglecting work, study, relationships, or other responsibilities because of time or money spent on gambling.

If you recognise two or more of the above signs in your own behaviour, we strongly encourage you to use the self-exclusion or account lock tool and to reach out to 7c7bd support for a confidential conversation. You can also speak with a trusted person in your community. Taking action early makes a real difference.

How to Request Self-Exclusion

Self-exclusion is a powerful protective tool that removes your access to 7c7bd for a defined period. Requesting self-exclusion is straightforward and confidential. Follow these steps to apply.

1. 1Send an email to [email protected] with the subject line: "Self-Exclusion Request". Include your full name and the mobile number registered to your 7c7bd account.
2. 2State clearly which self-exclusion period you are requesting: 6 months, 1 year, 3 years, or permanent exclusion. If you are unsure, our support team will guide you through the appropriate option.
3. 3Our support team will confirm receipt of your request within 24 hours and will process your self-exclusion within one business day. You will receive a confirmation message once your account has been closed.
4. 4Any promotional emails or SMS messages from 7c7bd will be stopped immediately upon processing your request. If you receive any further marketing communication after self-exclusion is confirmed, please notify us so we can investigate and rectify the issue.

Please note: self-exclusion applies only to your registered 7c7bd account. It does not automatically prevent you from accessing other gambling websites. If you wish to block access to all online gambling platforms, we recommend using available device-based parental control tools or third-party website-blocking software to reinforce your self-exclusion decision.

Tips for Safer Play at 7c7bd

Even if you are not experiencing gambling-related problems, these habits can help you maintain a healthy relationship with gaming on 7c7bd and ensure the experience stays enjoyable over the long term.

• Set a gaming budget before you start each session and stick to it — decide in advance how much you are comfortable losing, and stop when you reach that amount, whether you are ahead or behind.
• Never gamble to recover money you have lost. Chasing losses is one of the most common patterns that leads to problem gambling, and statistically the odds will not change because of your previous results.
• Take regular breaks during gaming sessions. Stand up, step outside, and give yourself time to reassess how you are feeling before continuing. 7c7bd's reality check reminders can help automate this habit.
• Never gamble while under the influence of alcohol, medication that affects judgment, or when you are feeling emotionally distressed, angry, or anxious — these states impair decision-making and increase the risk of poor choices.
• Keep gaming in perspective. Playing cricket betting or slots on 7c7bd should be one small part of a balanced life — alongside work, family time, friendships, and other hobbies. If gaming is taking up a disproportionate amount of your time or money, it is time to reassess.
• Use 7c7bd's deposit limit and time-out tools proactively — before a problem develops, not after. Setting limits when you feel in control is far more effective than trying to apply them in the middle of a losing streak.

Getting Help and Support

If you or someone you know is struggling with gambling-related issues, please do not hesitate to reach out. 7c7bd's support team handles all responsible gaming requests with complete confidentiality. We will never judge you for asking for help — in fact, we actively encourage every player to prioritise their wellbeing over their account activity.

All responsible gaming communications with 7c7bd are treated with strict confidentiality. Your request for help will never affect any pending withdrawals or legitimate account balances. If you contact us asking for a time-out, account lock, or self-exclusion, we will process your request without delay and without requiring any explanation beyond your registered account details. Your wellbeing matters more than your activity on the Platform.

Our Commitment to Responsible Gaming

7c7bd is built on the belief that online gaming should be a safe, enjoyable, and fair experience for every Bangladesh player. We invest in responsible gaming infrastructure because we know that sustainable player relationships — built on trust, transparency, and genuine care — are the foundation of everything we do. Our team regularly reviews our responsible gaming tools and policies to ensure they remain effective and accessible to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

We are committed to continuously improving our player protection features and to treating every request for help with the seriousness and respect it deserves. 7c7bd does not tolerate underage gambling under any circumstances, and we work to identify and close accounts that do not meet our age verification requirements. If you have a suggestion for how we can improve our responsible gaming programme for Bangladesh players, please send it to [email protected] — your feedback helps us serve the community better.