7c7bd Privacy Policy — Your Data, Your Rights

1. Introduction

This Privacy Policy ("Policy") describes how 7c7bd ("we", "us", or "the Platform") collects, uses, stores, and protects the personal information of users ("you" or "Player") who access and use the 7c7bd website at https://7c7bd.net, including all games, services, promotions, and features available on the Platform. This Policy forms part of your overall agreement with 7c7bd and should be read alongside our Terms and Conditions.

By registering an account or using 7c7bd, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not access or use the Platform. We encourage you to review this Policy periodically, as we may update it to reflect changes in our data practices or applicable law.

2. Information We Collect

7c7bd collects personal information from you in several ways — directly when you provide it to us, automatically when you use the Platform, and from third-party services where applicable. The following categories of information may be collected.

3. How We Use Your Information

7c7bd uses the personal information we collect for the following specific purposes. We do not use your data for any purpose beyond those described below without first obtaining your explicit consent.

• Account registration and management — to create, maintain, and secure your 7c7bd player account, including processing your login credentials, managing your account balance, and providing access to all Platform features.
• Identity and age verification — to confirm that you are aged 21 or older and that your identity matches the registration information provided, in compliance with our responsible gaming obligations and fraud prevention requirements.
• Payment processing — to process deposits and withdrawals via bKash, Nagad, Rocket, and other approved Bangladesh payment methods, to verify transaction authenticity, and to maintain accurate financial records associated with your account.
• Customer support — to respond to your queries, complaints, and account-related requests submitted to 7c7bd's support team by email or through the contact information provided on this website.
• Fraud detection and security — to monitor account activity for suspicious behaviour, detect and prevent fraud, money laundering, and other financial crimes, and to protect the integrity of the Platform and all player accounts.
• Promotions and personalisation — where you have opted in to receive marketing communications, to send you information about bonuses, promotions, seasonal offers (such as BPL season, Eid, and Pohela Boishakh special events), and personalised recommendations based on your gaming activity on 7c7bd.

7c7bd does not use automated decision-making or profiling that produces legal or similarly significant effects on players without human review. Where analytical tools are used to personalise your experience on 7c7bd, you have the right to request human review of any decision that materially affects your account.

4. Legal Basis for Processing

7c7bd processes your personal data on the basis of one or more of the following lawful grounds, depending on the specific purpose of each processing activity.

• Contractual necessity — processing that is required to fulfil our contractual obligations to you under the Terms and Conditions, including account registration, payment processing, and the provision of games and services.
• Legal obligation — processing that is necessary for 7c7bd to comply with applicable law, including anti-money laundering regulations, age verification requirements, and responding to lawful requests from regulatory or law enforcement authorities.
• Legitimate interests — processing for fraud prevention, security monitoring, and improving the Platform's performance and reliability, where such processing does not override your fundamental rights and interests.
• Consent — processing for optional purposes such as sending marketing communications and promotional offers, where you have actively opted in to receive such communications. You may withdraw your consent at any time by contacting 7c7bd support.

5. Sharing Your Information

7c7bd does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We may share your data with third parties only in the limited circumstances described below.

Where we do share data with third parties, we require those parties to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. We do not permit third-party service providers to use your data for their own marketing or to share it with further third parties without our express authorisation.

• Payment processors — bKash, Nagad, Rocket, and other approved Bangladesh payment service providers receive the minimum transaction data necessary to process your deposit or withdrawal request. These providers operate under their own privacy policies and regulatory obligations.
• Game content providers — Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Spribe, and other licensed game studios may receive anonymised session data required to power their games within the 7c7bd Platform. No personally identifiable information is shared with game providers beyond what is technically required for game delivery.
• Regulatory and law enforcement authorities — where 7c7bd is required by law, court order, or regulatory instruction to disclose your information, we will comply with such requirements. Where permitted, we will notify you of any such disclosure.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of 7c7bd's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer in advance where practicable.

6. Cookies and Tracking Technologies

7c7bd uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device that allow us to recognise your browser, maintain your session, and personalise your experience. We use three categories of cookies: strictly necessary cookies (required for the Platform to function and cannot be disabled), functional cookies (which remember your preferences such as language settings), and analytical cookies (which help us understand how players use 7c7bd so we can improve performance on Bangladesh mobile networks).

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent 7c7bd from functioning correctly, and you may be unable to log in or access certain features. Disabling analytical cookies will not affect your ability to use the Platform but will limit our ability to improve the service for Bangladesh players. We do not use third-party advertising cookies or cross-site tracking technologies.

7. Data Security

7c7bd implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 7c7bd Platform is encrypted using SSL (Secure Socket Layer) technology. Your account password is stored in an irreversibly hashed format and is never accessible in plain text to any 7c7bd employee or system administrator.

While 7c7bd takes all reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for keeping your own login credentials secure and for notifying 7c7bd immediately if you suspect that your account has been accessed without your authorisation. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7c7bd will notify affected players without undue delay in accordance with applicable notification obligations.

8. Data Retention

7c7bd retains your personal data only for as long as is necessary for the purposes described in this Policy or as required by applicable law. Account data is retained for the duration of your active account and for a period of up to 5 years following account closure, in order to meet our obligations in relation to financial record-keeping, fraud investigation, and compliance with applicable regulations. Transaction records are retained for a minimum of 5 years from the date of the transaction. Where you exercise your right to erasure, we will delete your data to the extent permitted by our legal retention obligations. Data that we are legally required to retain will be held securely and used only for the purposes of that retention obligation.

9. Your Data Rights

As a 7c7bd player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 7c7bd support by email at the address shown on this website. We will respond to all rights requests within 30 days of receipt.

Please note that certain rights may be limited where 7c7bd has a legal obligation to retain your data or where exercising the right would prevent us from fulfilling our contractual obligations to you. In all cases we will explain the specific reason for any limitation when responding to your request.

10. Protection of Minors

If you are a parent or guardian and believe that a person under 21 in your care has registered an account or provided personal information to 7c7bd, please contact our support team immediately at the email address shown on this website. We will investigate and take appropriate action, including permanent account closure and deletion of all associated personal data, as quickly as possible.

11. Third-Party Services and Links

The 7c7bd Platform may contain links to third-party game providers, payment processors, and service partners. These third parties operate under their own privacy policies, which are independent of this Policy. 7c7bd is not responsible for the privacy practices or data security of any third-party service. We encourage you to review the privacy policy of any third-party service before providing your personal information to them. Links to third-party services are provided for convenience only and do not constitute an endorsement by 7c7bd of those services or their privacy practices.

12. Changes to This Privacy Policy

7c7bd reserves the right to update or revise this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will make reasonable efforts to notify registered players via their mobile number or email address on record. Your continued use of 7c7bd following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you must stop using the Platform and may request account closure by contacting our support team.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7c7bd handles your personal data, please contact our support team by email at [email protected]. Please include your registered mobile number and a brief description of your query. All privacy-related requests will be handled confidentially and in accordance with this Policy. 7c7bd does not accept privacy requests by phone. Response times may vary; we aim to respond within 5 business days during Bangladesh Standard Time (UTC+6) business hours.